# Priority support for enterprise

**URL:** <https://discuss.huggingface.co/t/priority-support-for-enterprise/75730>\
**Category:** Site Feedback\
**Created:** [March 3, 2024, 8:01pm UTC](https://discuss.huggingface.co/t/priority-support-for-enterprise/75730 "2024-03-03T20:01:32Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![rockyduan94](https://avatars.discourse-cdn.com/v4/letter/r/f05b48/32.png) [@rockyduan94](https://discuss.huggingface.co/u/rockyduan94)\
**Post date:** [March 3, 2024, 8:01pm UTC](https://discuss.huggingface.co/t/priority-support-for-enterprise/75730/1 "2024-03-03T20:01:32Z")

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We have purchased enterprise subscription which is supposed to come with “priority support.” What is the channel where this support is provided? Is there an email we can reach etc?

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**Author:** ![meganariley](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/meganariley/32/56966_2.png) [@meganariley](https://discuss.huggingface.co/u/meganariley)\
**Post date:** [March 5, 2024, 9:43pm UTC](https://discuss.huggingface.co/t/priority-support-for-enterprise/75730/2 "2024-03-05T21:43:34Z")

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Hi @rockyduan94 Thanks for subscribing to Enterprise Hub! You can email [api-enterprise@huggingface.co](mailto:api-enterprise@huggingface.co) with any questions. 🤗

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**Author:** ![rosacastillo](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/rosacastillo/32/29162_2.png) [@rosacastillo](https://discuss.huggingface.co/u/rosacastillo)\
**Post date:** [July 10, 2024, 8:16am UTC](https://discuss.huggingface.co/t/priority-support-for-enterprise/75730/3 "2024-07-10T08:16:55Z")

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Good morning.

My company also moved to the paid enterprise modality. I have an authorization issue with our space and wrote to that email address for support but so far no answer. How long do they usually take to answer? This issue I have is of high priority.

Many thanks

Rosa