Hello. I monitor my usage, but I keep getting an error even though I have plenty of usage left. What’s the point of providing a usage tracker if it’s meaningless? Screen shot attached.
Am I wrong to think I still have 28 minutes left and that even if I went past that, I still have overage credits just in case? Same result for several different models. (I had a second screen shot but the system only allows one in a first post)
also receiving this error
Just to tack onto this - I did not get refreshed at midnight, as I had hoped. So I’m still at 13. Still much less than 40 so I should be able to get it working…I guess 3:40pm EST is my actual refresh time.
having this same exact issue too
I’m still new to this, having joined just a few days ago. But why isn’t the site admin posting some kind of note that they are aware of the problem and are fixing it? Why the silence?
I mean…I only invested 15 bucks, so it’s not a huge financial blow, but it would save hundreds of us from wasting time checking on a fix
Hello, I am still not getting any videos made.
What is the best contact with regards to refunds, etc.?
This is resolved now. Two days of working properly. I (do not) appreciate the (non) communication and announcements acknowledging the error and keeping us paid customers apprised with an ETA. Top shelf stuff! (not)
